Shipping Policy

At Aremova Pot Holder, we strive to provide a smooth, transparent, and reliable shipping experience for every customer. This Shipping Policy explains our shipping coverage, processing times, delivery estimates, and important shipping-related information. By placing an order on our website, you agree to the terms outlined below.

1. Shipping Availability & Coverage

  • We proudly offer FREE SHIPPING on all orders within the United States.

  • We currently do not ship internationally.

  • Orders placed with delivery addresses outside the United States will not be accepted or fulfilled.

  • Shipping is limited to residential and commercial addresses within the U.S.

2. Order Processing Time

  • All orders are processed within 3–4 business days before shipment.

  • Processing time includes:

    • Order verification

    • Payment confirmation

    • Product inspection and quality control

    • Secure packaging and labeling

  • Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.

Please note that processing time is separate from shipping time.

3. Estimated Shipping Time

  • Once your order has been shipped, the estimated delivery time is 5–6 business days.

  • Delivery time estimates begin after the order has been dispatched, not from the purchase date.

  • Shipping times may vary due to:

    • Carrier delays

    • Severe weather conditions

    • Peak seasons or holidays

    • Unforeseen logistical issues

Aremova Pot Holder is not responsible for delays caused by factors outside our control.

4. Shipping Confirmation & Tracking

  • Once your order ships, you will receive a shipping confirmation email.

  • Tracking information will be provided when available.

  • Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.

5. Shipping Fees

  • All orders within the United States qualify for free shipping.

  • There are no additional shipping, handling, or packaging fees.

  • Free shipping applies automatically at checkout and does not require a minimum purchase.

6. Shipping Carriers

  • We work with trusted domestic carriers to ensure safe and efficient delivery.

  • The carrier used may vary depending on:

    • Destination

    • Package size and weight

    • Delivery efficiency

Carrier selection is determined at our discretion.

7. Address Accuracy & Delivery Responsibility

  • Customers are responsible for providing complete and accurate shipping information at checkout.

  • Please double-check your address before submitting your order.

  • Aremova Pot Holder is not responsible for:

    • Delays caused by incorrect or incomplete addresses

    • Packages marked as delivered by the carrier but not received due to address errors

If a package is returned due to an incorrect address, reshipping fees may apply.

8. Undeliverable or Returned Packages

  • Packages returned to us as undeliverable may be subject to:

    • Address verification

    • Additional shipping charges for reshipment

  • If reshipment is not possible, a refund may be issued minus any applicable shipping or handling costs.

9. Lost or Missing Packages

If your order appears lost or has not arrived within the estimated delivery timeframe:

  • Contact our customer support team as soon as possible

  • We will initiate an investigation with the shipping carrier

  • Resolution may include a replacement or refund, depending on the outcome of the investigation

Please note that carrier investigations may take additional time.

10. Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide clear photos of:

    • The damaged item

    • The outer packaging

  • Do not discard the item or packaging until the issue is resolved

We will review the claim and provide a replacement or appropriate resolution.

11. Order Changes & Cancellations

  • Orders cannot be modified or canceled once they have entered the shipping process.

  • If you need to request a change, please contact us immediately after placing your order.

  • For returns after delivery, please refer to our Return & Refund Policy.

12. Multiple Shipments

  • In some cases, orders may be shipped in multiple packages.

  • If this occurs, you will receive separate tracking information for each shipment.

13. Customer Support

If you have any questions regarding shipping, delivery, or tracking, please contact us:

Aremova Pot Holder
📞 Phone: 813-461-1269
📧 Email: contact@aremova.store
📍 Address:
150 South Pine Island Road
Plantation, FL 33324
United States

Our support team responds within 24–48 business hours.

14. Policy Updates

Aremova Pot Holder reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will take effect immediately upon posting on our website.