FAQ
What products does Aremova Pot Holder sell?
We specialize in pot holders, hot pads, silicone heat-resistant pads, cotton pot holders, cork pot holders, pot racks, pan holders, pot lid holders, and kitchen organization accessories.
Do you ship internationally?
No. At this time, we ship within the United States only.
How long does order processing take?
Orders are typically processed within 3–4 business days before shipment. Processing time may vary during holidays or high-demand periods.
How long does shipping take?
Once shipped, delivery usually takes 5–6 business days, depending on your location and the carrier.
Will I receive a tracking number?
Yes. After your order has shipped, you will receive a confirmation email with tracking information so you can follow your delivery.
What materials are your products made from?
Our products are made from carefully selected materials including silicone, cotton, cork, and stainless steel, chosen for their heat resistance, durability, and safety in kitchen use.
Are your pot holders heat-resistant?
Yes. All of our pot holders and hot pads are designed to withstand high temperatures and protect your hands and surfaces during cooking, baking, and grilling.
Can I return or exchange an item?
Yes. If you are not satisfied with your purchase, please contact us at contact@aremova.store. Items must be unused, in original condition, and returned according to our return policy.
What should I do if my item arrives damaged?
If your item arrives damaged or defective, please contact us immediately with your order number and photos of the issue. We will work quickly to resolve the problem.
How can I contact customer support?
You can reach our customer support team by phone at 813-461-1269 or by email at contact@aremova.store. We’re always happy to assist you.